Shipping Policy
Thank you for choosing Modern Home Space! We are dedicated to delivering your orders quickly and efficiently. Below are the details of our shipping policies and procedures:
Shipping Cost:
We offer free shipping within the USA.
Order Cut-off Time:
6:00 PM Monday - Friday (GMT-05:00) Eastern Standard Time (Detroit)
Order Processing Time:
Orders are processed within 1-2 business days.
Order Transit Time:
Your order will arrive within 4-7 business days.
Shipping Methods:
Most orders are shipped through third-party freight carriers using 18-wheeler trucks. For items requiring freight shipping, we’ll contact you to schedule a curbside delivery appointment. Please ensure you provide a correct phone number at checkout to facilitate this process.
Order Confirmation and Tracking:
Once your order is placed, you'll receive a confirmation email acknowledging receipt and approval of your payment. You’ll then receive a shipping notification within 1-2 business days, including a tracking number and link to monitor your order’s progress.
Can I Change My Address?
If you need to change the shipping address, please contact us within 24 hours of placing your order.
Cancellations:
We accept cancellations any time before your order is dispatched. If the order has already shipped, please refer to our refund policy for assistance.
Damages and Issues:
Please inspect your order upon arrival. If the item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue. We will provide return shipping for damaged or incorrect items.
Contact Us:
We value your trust and aim to provide the best shipping experience possible. If you have any questions or need help, don’t hesitate to reach out to our customer service team.
Company Name: Modern Home Space
Phone: XXX-XXX-XXXX
Email: support@modernhomespace.com
Address: 254 Chapman Rd Ste 209, Newark DE 19702